This interactive key account management training workshop delivers results by helping you use effective interpersonal skills to drive your performance with clients and prospects.
You work with an experienced trainer to sharpen your key account management skills. In doing so you move up the ‘food chain’ from a ‘just do it’ supplier to a long-term strategic partner.
The workshop helps you use interpersonal skills to establish a strong reputation, build the ‘love’ to retain existing clients and deliver financial return for your business. You keep the focus on your core expertise and win the projects and clients that drive your success and creativity.
This intensive one-day session is designed for busy professionals.
What will you learn?
- Help clients see the bigger picture of your services and their positive impact
- Drive measurement and ROI to keep clients engaged
- Build strong client relationships that last and are based on mutual respect
- Compete on value not price
- Develop benefit led credentials that your clients and prospects will love
Who should attend?
- Key account management and business development teams
- Business owners or startups with client retention challenges
- Teams keen to build relationships with internal and external stakeholders
- In-house or at our Training Centre: Level 17, 31 Queen Street, Melbourne, VIC 3000
- Timings: 9:30am-4:30pm
About our workshops
Our key account management training workshops help you drive your performance through effective interpersonal skills. They are designed by experts based on extensive research and practical insight. Workshops are highly interactive and public workshops are limited to a maximum of 10 participants.
What others say about our training
Good session. I like the activities and the participant engagement. The facilitator is great at making everyone feel comfortable and safe to speak.
It was a great way to tune out of the daily grind and tune in to some really helpful self reflection.
StephanieNot for Profit Sector
Really productive, motivating and specific to my individual needs.
The facilitator is a fantastic and approachable mentor. He provides great advice and stories to illustrate his examples. Wonderful workshop, thank you
JordanNot for Profit Sector
Really great techniques for understanding what our/my strengths are and authentically connecting them to our clients. I enjoy the facilitator’s straightforward manner, experience and insight.
Addresses a lot of real situations with possible ways of resolving them.
Great practical exercises, great presenter, great session for understanding ourselves in order to better service our clients.
Simple and effective way to challenge the old/bad habits in the workplace. This workshop helped us to understand ourselves better at work.
Excellent foundational philosophy: being effective in business with both soft and hard skills and methods.
Great mix of insights, stories and ideas on a tested structure for a pitch. It made me take a step back and think about it properly.
Jon and his team opened our eyes to a new way of demonstrating our understanding of a prospective clients needs and project requirements. This was one of the best investments I’ve ever made for our business. I have no doubt we have won pitches that we otherwise would have missed out on.
Excellent course! The facilitator worked closely with the team in an interactive and facilitated manner. This ensured that key outcomes were achieved and each course participant felt consulted and involved in the training process. There was ample opportunity for feedback throughout and the facilitator was well prepared on the nature of our business.
LorettaNot for Profit Sector
This was an ideal way to raise our game. We acquired some very discerning clients and developed higher level thinking that has really helped set us apart from the pack. Clients know they will get an outstanding offer, tied into their objectives and delivering solid return.
Don’t miss out
Available to run with your team anytime
In-house or Level 17, 31 Queen Street, Melbourne, VIC 3000