Privacy Policy
This Privacy Policy applies to all personal information collected by Social Agility Pty Ltd ACN 138 903 821 trading as Social Agility via the website located at socialagility.com.au or via electronic communications with us.
How to contact us about privacy
Your privacy is very important to us. For that reason, please read the following details carefully and get in contact with us if you have any questions. You can contact us by email at hello@socialagility.com.au or by post :
Privacy Officer
Social Agility
Level 3, 530 Collins Street
Melbourne VIC 3000
Collection and Purpose
We collect personal information that you voluntarily provide to us, for example, when you fill out a contact form, complete a survey, or interact with our sales team. This may include your name, email address, telephone number, job title, and business information.
We also collect data automatically through cookies and third-party tools when you visit our website. This helps us understand how you use our site and allows us to improve your experience.
The purpose for which we collect personal information includes:
- To contact and communicate with you regarding our products and services;
- To maintain our client database for internal record keeping;
- To verify your identity;
- For marketing purposes, including sending you newsletters or displaying relevant ads via marketing; and
- To comply with laws and regulations.
Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the website.
Disclosure
We customarily disclose personal information only to our service providers who assist us in operating the website. We will only disclose personal information to an unrelated third party with your consent.
Access and correction
We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You are entitled to access the personal information we hold about you and to request that we correct any errors. If you would like to access or correct your information, please contact our Privacy Officer using the details above.
Security
We have processes in place to ensure the security of your personal information, including encryption of all data when it is transferred to our service providers and limitations on access to personal information within our organisation.
Transfer out of Australia
We may disclose your personal information to third-party service providers who assist us in operating our business, such as our hosting provider, CRM provider, and analytics/marketing partners.
Please be aware that some of these third-party providers are located outside of Australia, primarily in the United States. By providing us with your personal information, you consent to the transfer of your information to these overseas recipients. While we choose reputable providers, you acknowledge that these third parties are subject to the laws of their respective jurisdictions.